Social Media Analyticsanalyse the voice of your customer

Social Media Analytics brings together domains that are in rapid development as we speak:

• Textmining
• Viral marketing & brand management
• Customer eXperience and community building
• Persuasive Design
• Semantic web

DIKW Consulting can advise you, from a quickscan on what Social Media Analytics can do for you , to a complete tool implementation to start doing analytics on your customers tweets & blogs and public opinion of your brand and products.